Frequently Asked Questions

We get these type of questions all the time. The short answer is KN95 Face Mask is made in China. During global COVID-19 pandemic, world supply of face masks of any kind is in severely depleted. All current N95 respirators from manufacture like 3M and Honeywell can only be supplied to our front line health workers and government. CUFY procurement team has worked hard to obtain quality KN95 respirators for our people to protect themselves.

N95 masks are US NIOSH certification standard while KN95 masks are China standard GB2626-2006. The main and slight difference between these two masks lies in some specifications like pressure the masks are designed to withstand, and some other such trivial small provisions. However, in features and particulate filtering efficiency both of these respirators are same and use used and applicable for same purpose. Both masks are designed with 95% particle filtering efficiency.

Owing to the current coronavirus pandemic, and with the shortage of the N95 masks, Center for Disease Control (C.D.C.) lists KN95 as the ideal alternative when N95 masks are not available. KN95 masks meet the features and use characteristic to that of N95 and this is what is important, which makes them the ideal alternative to be used in hospitals, and other places where required. 50% of the world wide masks at present are made in China, used globally. As we are in dire need of protective gear, and in need to protect ourselves, China is the only country that can supply with acceptable quality for face mask, which our KN95 masks are ideal examples of.

You should understand that all respirators are designed to reduce the exposure but not eliminate the threat and exposure completely. N95 test in accordance to NIOSH criteria is 95% efficient in filtering small particles, and KN95 masks also have been rated to provide 95% filtering efficiency. However the way the mask helps to reduce the exposure depends on the fit of the mask on the face and how tight it is to not leave any gaps. To get the best benefit of reducing the exposure you must ensure to wear the mask in the right way, as provided in guidance by the medical professionals and local authorities.
For higher safety and security against health hazards and to limit the exposure to contaminants, you must also pay heed to the local authority and government guidelines for staying indoors and take every measure and precaution when outdoors apart from wearing the mask.

Yes, our KN95 masks are made to the GB2626-2006 execution standard with a 5-ply structure. This is clearly indicated in the manufacturing marking on each of our KN95 masks.

We are currently in discussion with several manufacture to supply our value customers made in USA N95 NIOSH certified respirators. When it's available, it will be put online for immediate purchase.

While the KN95 masks can be sanitized and reused again, this is not something we recommend unless you have professional equipment to do so. All KN95 Face Mask is recommended to use between 4-6 hours daily and dispose immediately afterward.

Yes, KN95 mask is a non-medical FFR designed to perform both the objectives – a respirator as well as a surgical mask.

Our KN95 masks are made to international acceptable standards. With a premium quality 5-ply filtering design, using non-woven, quality comfortable, durable fabric, our KN95 masks are designed to help reduce infection and exposure to health hazards such as small particles the size of PM2.5, bacteria, viruses and other health hazards with filtering efficiency of 95%.

Surgical masks are primarily designed to protect against biological particles like viruses and bacteria, droplets, splashes and spit while a respirator is to protect against airborne particles while also allowing for convenient breathing. Another main difference is that respirators fit more tightly on the face of the wearer so as to leave no space for air particles to flow through. Some approved respirators, like N95 in USA, approved by both NIOSH and FDA have characteristics of both a respirator and a surgical mask.

General public usually doesn’t need to wear a surgical mask. When the condition is such when you want to protect yourself against exposures like airborne particles, infectious liquid streams, liquid droplets, and then respirators effective to capture those particulates are suitable to be worn by the general public, instead of s surgical respirator. In all such scenarios a KN95 mask is an ideal non-medical FFR than a surgical respirator.

To reduce the exposure while wearing and removing the mask, you have to follow certain guidelines like not touching the mask from the front, always remove it taking the strap off at the back, bottom through the upper side. When wearing the mask make sure your hands are fully sanitized. After removing the mask, instantly dispose it or wash it, as per the mask use-instruction. For more info, follow the guidelines laid down by the C.D.C. and other concerned medical and local government authorities.

As adult size masks do not fit the needs of children we have special children face masks available to fit their needs effectively. However, masks, like adult masks are flexible and comfortable to wear and are designed in a way to fit on different face shapes comfortable and tightly. Make sure you follow the guidance on right way to wear the mask.

Yes, you can find that on your site. We have specific, non-medical face masks designed to be re-used again. But, make sure that the mask is cleaned after you take that off after wearing and then thoroughly sanitized so that it is safe to be used again. The re-use of a mask also depends on your exposure and whether you have visited highly sensitive and hazardous area or not.

There are clear guidelines laid down by C.D.C. and medical authorities on how to dispose of the mask, whether it is KN95, reusable as well as disposable mask. You should check those guidelines thoroughly.

Yes, we have specific small to large packs available to order, mentioned clearly on the online store. If you are looking to order in wholesale, you can visit our specific ‘Wholesale Order’ section and write to us for your wholesale requirement.

Understanding the huge demands for the masks, we are dedicatedly working to ensure that we are able to meet each and every customers’ requirement in a timely manner. We work to keep our stock filled and therefore process shipping for each ordered item in 1 to 2 business days.

In the present situation we are not offering any refund, cancellation and exchange policy. The demand for these masks is high and re-processing the order is not something convenient for us to provide to our customers.