Shipping Policy

At Cufy, we understand the excitement of receiving your personalized items in a timely manner. We strive to ensure that your order is processed promptly and delivered to you with care. Please take a moment to review our shipping policy to understand how we handle shipping for personalized items.

Processing Time

The processing time for personalized items varies depending on the complexity of the customization and the volume of orders we receive. Typically, personalized items require additional time for production compared to non-customized items. Please refer to the product description for estimated processing times.

Shipping Methods and Delivery Time

We offer a range of shipping options to accommodate your needs:

  • Standard Shipping: Our standard shipping option typically delivers within [X] business days after the order has been processed.

  • Expedited Shipping: If you need your order sooner, we offer expedited shipping options for an additional fee. Expedited shipping typically delivers within [X] business days after the order has been processed.

  • International Shipping: We also offer international shipping to select countries. Please note that international shipping may incur additional fees and longer delivery times due to customs processing.

Shipping Costs

Shipping costs are calculated based on the weight of your order, the shipping method selected, and the destination address. You can view the shipping costs for your order during the checkout process before completing your purchase.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery online.

Shipping Restrictions

Please note that certain personalized items may have shipping restrictions due to their size, weight, or materials. Additionally, we are unable to ship to P.O. boxes or military addresses at this time.

Delivery Issues

While we strive to ensure that your order arrives on time and in perfect condition, unforeseen circumstances such as weather delays or carrier issues may occur. If you encounter any issues with your delivery, please contact our customer service team, and we will work to resolve the issue promptly.

Questions or Concerns

If you have any questions or concerns about our shipping policy or need assistance with your order, please don't hesitate to contact our customer service team. We're here to help!

Thank you for choosing Cufy for your personalized gifting needs. We appreciate your support!