The processing time for personalized items varies depending on the complexity of the customization and the volume of orders we receive. Typically, personalized items require additional time for production compared to non-customized items. Please refer to the product description for estimated processing times.
Standard Delivery & Processing
Please note: Shipping carriers may occasionally experience delays that are beyond our control. Delivery estimates shown at checkout are approximate and may vary depending on carrier timelines. If your tracking status says “Arriving Late,” we recommend reaching out directly to the carrier for updates.
Personalized Orders
All personalized items are made just for you! Please allow 3–5 business days for production before shipping.
In-Stock Items
Most non-personalized, in-stock items ship within 5–7 business days.
Split Shipments
Orders with multiple items may ship separately. This is especially true for custom-made products, which require additional care during production and handling.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery online.
Shipping Restrictions
Please note that certain items may have shipping restrictions due to their size, weight, or materials. Additionally, we are unable to ship to P.O. boxes or military addresses at this time.
Delivery Issues
While we strive to ensure that your order arrives on time and in perfect condition, unforeseen circumstances such as weather delays or carrier issues may occur.
Questions or Concerns
If you have any questions or concerns about our shipping policy or need assistance with your order, please don't hesitate to contact our customer service team. We're here to help!
email us : cs@cufy.com
Thank you for choosing Cufy. We appreciate your support!